Steps
- Write to hello@kromadic.com.
- Say what you were trying to do, what you saw, and the email on the account if you can.
- For sign-in problems, the sign-in screen shows the same address under Still stuck? if the human check gets in the way.
- The marketing site footer, Terms and Privacy Policy also link Contact to that address.
- Before you write, these help pages cover the usual stuck points: sign-in codes, wrong deal cards, file reads, missing features, invoice details and switching role.
Questions people ask
Is there in-app live chat?
Not today. Email is the support channel.
How fast do you reply?
As soon as someone can. Include screenshots or the exact error line when you have them.